KONG Dog Toys Tug KONG

Fast Shipping with Professional Packaging

Our long-standing partnership with UPS FedEx DHL and other global carriers gives us the ability to provide an array of shipping services. Our warehouse staff will package every item to our exacting requirements. Prior to shipping, your goods are thoroughly inspected and secured. Every day we ship thousands of packages to customers across many countries. The fact that we're committed to becoming the biggest online retailer in the world is clear. Warehouses and distribution centers can be located throughout Europe and the USA.

Orders with more than one item are assigned processing periods in accordance with the item.

Prior to shipment, our team will perform a thorough inspection on the products you ordered. Currently, most orders are delivered within 48 hours. The delivery time should be between 3-7 days.

Returns

The inventory is constantly changing and we cannot completely manage it because many stakeholders are involved, including our factory and warehouse. Stocks can be changed at any moment. It is possible that inventory could run out once your order has been processed.

Our policy is valid for 30 days. We will not replace or refund your purchase if it has been 30 days since you purchased it.

Your item should be in its original packaging and not be used. The item should be returned in its original packaging.